The Privacy of Information
The privacy of your customers should be your main concern for your business. Keeping records of your clients’ private details are part of the business, but still the privacy of your customers are of utmost importance. Not because those details have a price, and indeed large companies really buy private information in bulk, but because your market values their privacy. The only way to keep them or win more over to your side of the fence is to value what they value. Learn the lesson from GoDaddy when they tried to support SOPA.
There are two ways to go about protecting the privacy of your customers and still get to keep the data in a more secure manner. The first is through microfilm – it is still old technology, but at least the information can be easily stored, and it is only with specialized equipment that one can retrieve the information – a built in security feature, though it should not really be the main feature. Another is through document imaging services, which will really get you going int the direction of a paperless business – but you have to know that imaging is only the first part of the process, and there are more to come.
But with these methods, you can better protect the privacy of your customers. Keeping your records on paper is too much of a security risk or a security investment, especially if the equivalent size in digital file storage will reach the terabyte size – this already means a warehouse of rows of steel filing cabinets bursting at the seams, when it can be contained in something around five times the size of your smartphone. And this is really what the market expects of your business – to be at par with them at least in their technology.